Personal Privacy Policy

1. General information

We attach great importance to protecting your personal data when collecting, processing, and using it in connection with your visit to our homepage. Your data is protected within the framework of the statutory provisions. Below you will find information about which data is collected during your visit to the homepage and how it is used.

The person responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is:

lavendels GbR

Authorized partners: Moritz Wessel and Petra Werner
Kreuzstraße 13
80331 Munich
Germany,
Tel.: 0049-(0) 89 89 311 788
Email: info@lavendels.de

For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders), this website uses SSL encryption. If the site is accessed with www (http://www.lavendels.de or .com), it is redirected to https://www.lavendels.com . If the website is accessed without www (http://lavendels.de or .com), it is also redirected to https://lavendels.com .

Furthermore, we protect our website and other systems against the loss, destruction, access, alteration, or dissemination of your data by unauthorized persons through technical and organizational measures. Despite regular checks, however, complete protection against all risks is not possible.

2. Collection and storage of personal data and the nature and purpose of its use

Every visit to our homepage and every retrieval of a file stored on the homepage is logged. The data is stored for internal system-related and statistical purposes. The following is logged: referrer, requested webpage or file, browser type and browser version, operating system used, device type used, time of access, and IP address in anonymized form (used only to determine the location of access). The data is not disclosed or otherwise used. However, we reserve the right to subsequently review the server log files if there are concrete indications of unlawful use.

Additional personal data is collected only if you provide this information voluntarily, for example as part of an order or inquiry.

2.2. Contact

Personal data is collected when you contact us by email or telephone. This data is stored and used exclusively for the purpose of responding to your request or for contacting you and the related technical administration. The legal basis for processing the data is our legitimate interest in responding to your request pursuant to Art. 6 para. 1 lit. f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after your request has been fully processed; this is the case when it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that no statutory retention obligations prevent this.

2.3. Data processing as part of order processing

To process your order, we work with the service providers listed below, who support us in whole or in part in carrying out the contracts concluded. Certain personal data will be transmitted to these service providers in accordance with the following information.

The personal data we collect will be transferred, as part of contract processing, to the transport company commissioned with the delivery, insofar as this is necessary to deliver the goods. As part of payment processing, we will transfer your payment data to the commissioned credit institution, insofar as this is necessary for payment processing.

 2.3.1. Transfer of personal data to shipping service providers:

DHL Paket GmbH and Deutsche Post AG
If the goods are delivered by the transport service provider DHL (DHL Paket GmbH, Sträßchenweg 10, 53113 Bonn) or Deutsche Post AG (Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn), we will provide DHL or Deutsche Post AG with only the recipient's name and delivery address for the purpose of delivery pursuant to Art. 6 para. 1 lit. b GDPR. The data is disclosed only insofar as this is necessary for delivery of the goods.

2.3.2. Disclosure of personal data to payment service providers:

Paypal
When paying via PayPal, we transmit your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of payment processing. The data is transmitted pursuant to Art. 6 para. 1 lit. b GDPR and only insofar as this is necessary for payment processing. You may object to this processing of your data at any time by sending a message to PayPal. However, PayPal may continue to be entitled to process your personal data where this is necessary for payment processing in accordance with the contract.

3. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").
Google Analytics uses so-called "cookies", text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including the truncated IP address) is generally transferred to a Google server in the USA and stored there. This website uses Google Analytics exclusively with the extension that ensures anonymization of the IP address by truncation and excludes direct identification of individuals. Through this extension, your IP address is truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted. Only in exceptional cases is the full IP address transferred to a Google server in the USA and truncated there. In these exceptional cases, this processing is carried out pursuant to Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes.
Google will use this information on our behalf to evaluate your use of the website, compile reports on website activities, and provide us with other services related to website and Internet use. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other data held by Google.

You can prevent cookies from being stored by selecting the appropriate setting in your browser software; however, please note that in this case you may not be able to use all of the functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address), as well as prevent Google from processing this data, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de

Google LLC, based in the USA, is certified under the US-EU data protection agreement “Privacy Shield,” which ensures compliance with the level of data protection applicable in the EU. More information about how Google Analytics handles user data can be found in Google's privacy policy.-sigel.de/datenschutz.

4. Data subject rights

Applicable data protection law grants you comprehensive data subject rights (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, which we inform you about below:

4.1. Right of access pursuant to Art. 15 GDPR
In particular, you have the right to obtain information about your personal data processed by us, the purposes of processing, the categories of personal data processed, the recipients or categories of recipients to whom your data have been or will be disclosed, the planned storage period or the criteria used to determine the storage period, the existence of a right to rectification, erasure, restriction of processing, objection to processing, and to lodge a complaint with a supervisory authority, the source of your data if they were not collected from you by us, the existence of automated decision-making, including profiling, and, where applicable, meaningful information about the logic involved and the scope and intended effects of such processing concerning you, as well as your right to be informed about the safeguards under Art. 46 GDPR that apply when your data are transferred to third countries.

4.2. Right to rectification pursuant to Art. 16 GDPR
You have the right to have inaccurate data concerning you rectified without undue delay and/or to have your incomplete data stored by us completed.

4.3. Right to erasure pursuant to Art. 17 GDPR
You have the right to request the erasure of your personal data where the requirements of Art. 17 para. 1 GDPR are met. However, this right does not apply in particular where processing is necessary for exercising the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise or defence of legal claims.

4.4. Right to restriction of processing pursuant to Art. 18 GDPR
You have the right to request restriction of the processing of your personal data while the accuracy of your data, which you have disputed, is being verified, if you object to the erasure of your data due to unlawful data processing and instead request restriction of the processing of your data, if you require your data for the establishment, exercise or defence of legal claims after we no longer require this data once the purpose has been fulfilled, or if you have objected on grounds relating to your particular situation while it has not yet been determined whether our legitimate grounds override your interests.

4.5. Right to be informed pursuant to Art. 19 GDPR
If you have asserted your right to rectification, erasure or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you has been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves disproportionate effort. You have the right to be informed about these recipients.

4.6. Right to data portability pursuant to Art. 20 GDPR
You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format, or to request that it be transmitted to another controller, where technically feasible

4.7. Right to withdraw consent given pursuant to Art. 7 para. 3 GDPR
You have the right to withdraw consent once granted for the processing of data at any time, with effect for the future. In the event of withdrawal, we will delete the affected data without delay, unless further processing can be based on a legal basis permitting processing without consent. Withdrawal of consent does not affect the lawfulness of processing carried out on the basis of consent before its withdrawal.

4.8. Right to Lodge a Complaint Pursuant to Art. 77 GDPR
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement, if you believe that the processing of personal data concerning you violates the GDPR.

5. Right to Object

If, as part of a balancing of interests, we process your personal data based on our overriding legitimate interest, you have the right to object to this processing at any time, with effect for the future, on grounds relating to your particular situation. If you exercise your right to object, we will stop processing the affected data. However, further processing remains reserved if we can demonstrate compelling legitimate grounds for the processing that override your interests, fundamental rights and freedoms, or if the processing serves the establishment, exercise or defense of legal claims.

If we process personal data for direct advertising, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising. You can exercise your right to object as described above. If you exercise your right to object, we will stop processing the affected data for direct advertising purposes.

6. Retention Period for Personal Data

The retention period for personal data is determined based on the respective statutory retention period (e.g., retention periods under commercial and tax law). Once the period has expired, the relevant data is routinely deleted, unless it is still required for the performance or initiation of a contract and/or we continue to have a legitimate interest in retaining it.

7. Timeliness and Amendment of This Privacy Policy

This privacy policy is currently valid and was last updated in May 2018. Due to changes in legal or regulatory requirements, it may become necessary to amend this privacy policy. You can access the current privacy policy at any time on our website under the “Privacy” section.