Right of withdrawal information - and form

You have the right to revoke this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day on which you or a third party named by you, other than the carrier, took possession of the last goods. However, the period does not begin until the purchase contract has become binding on you through your approval of the purchased item.

To exercise your right of revocation, you must inform us of your decision to revoke this contract by means of a clear statement (e.g. a letter sent by post or email). You may use the attached model revocation form for this purpose, but it is not mandatory. The revocation must be sent to:


lavendels
Wessel & Werner GbR
13 Kreuzstraße
80331 Munich

Email: info@lavendels.de

To comply with the revocation period, it is sufficient for you to send the notification concerning the exercise of your right of revocation before the revocation period has expired.


Consequences of revocation

If you revoke this contract, we must reimburse you for all payments we have received from you, including delivery costs (with the exception of the additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we received notification of your revocation of this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this reimbursement. We may withhold reimbursement until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You must return the goods to us without undue delay and, in any event, no later than fourteen days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you dispatch the goods before the fourteen-day period has expired.
You bear the cost of returning the goods.

The goods must be returned to: lavendels GbR, Sendlinger Str. 47, 80331 Munich

You only have to pay for any loss in value of the goods if this loss in value is attributable to handling of the goods that was not necessary to inspect their condition, properties and functionality.

Exclusion/expiry of the right of withdrawal:

Pursuant to § 312g para. 2 BGB, among others, there is no right of withdrawal for contracts for the delivery of goods that are not prefabricated and whose manufacture depends on an individual selection or specification by the consumer, or that are clearly tailored to the consumer's personal needs. The above right of withdrawal also does not apply to orders placed by businesses within the meaning of § 14 BGB.

End of the withdrawal instructions


Model withdrawal form

(If you wish to withdraw from the contract, please complete this form and return it.)

— lavendels GbR, Kreuzstraße 13, 80331 Munich, email: info@lavendels.de

— I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

— Ordered on (*)/received on (*)

— Name of the consumer(s)

— Address of the consumer(s)

— Signature of the consumer(s) (only if notification is made on paper)

— Date


_______________
(*) Please cross out what does not apply Download the model withdrawal form